In-Store Pickup

Save time, shop online and pick up in store – for no added charge. Our in-store pickup guarantees your orders will be ready in a speedy fashion. Make your online purchase by 11 a.m. and your order will be available to pick up by 4 p.m.


How do I know my order is ready?

For all pickup orders, Total Wine & More will send you an email indicating when your order is ready to be picked up.

Please wait for this email confirmation before coming to the store to ensure that your order is ready for you.


How soon will my pickup order be ready?

Orders placed using the Standard Pickup option and placed no later than 11 a.m. local time will be available by 4 p.m. the same business day.


Where do I pick up my order?

Simply stop at the customer service desk and let them know you are there to pick up a web order. You must have a valid ID and we recommend bringing a copy of your order confirmation.


Can I pick up my order at another store?



How long will you hold my pickup order before restocking it?

Once we’ve notified you that your order is ready, we’ll hold it in store for seven calendar days.

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