FAQ

How much does delivery cost?

For full details of our delivery charges, visit our Delivery Charges section.

 Is there a minimum order?

No – we are happy to ship any order minimum.

What forms of payment do you accept online?

We accept credit cards for online orders: Visa, MasterCard, American Express, and Discover.

 Need to purchase a particular item but can’t find it on the website. Can you help?

Sure, Contact us and we can see if it can be ordered just for you.

 Pick up (Any Super King Location)

Can I arrange to pick up order right away?

We can have your order ready for pick up in as little as one hour! Please be sure you bring ID and the credit card used when you submitted the order. We will not release your order to anyone picking up your order with a different credit card from the one used to make your online purchase. Anyone who picks up must be 21 and over.

Schedule Same-Day Delivery

Our Same Day Delivery can be scheduled for a future date within a 2-hour time window.

Shipping (Next day or ground)

Shipping delivery charges varies. To view shipping costs, please sign in and fill your shopping cart with the items you wish to purchase. During the checkout process, you will be given the shipping options and quotes for your specific order, all before entering any billing information.

 Change in your order status

While we aim to hold all items featured on our website in stock, there are occasions when, due to high demand, we run out of certain items. Should this occur while processing your order, we will contact you either by telephone or email to advise you of. We will give you the opportunity to select an alternative item, cancel the item from your order, or to wait for the product to come back into stock – the choice is yours.  

Can I send my order to a different address?

Yes – just enter the name and address of the person you want us to deliver to in the 'Delivery Details' section when you are placing your order.

What happens if my parcel is damaged when it arrives?

You should contact us immediately if this happens. If you sign for your parcel and subsequently find that something inside is damaged, please take photos of the damaged box and contents before disposing of them and email them to us immediately so that we can arrange a replacement for you.

Are all of your bottles available to buy from the website?

If you are looking for a specific product not included on the site, please contact us.

Is your site secure?

Yes – ShopSK has put in place a number of foolproof security measures to protect our users, some of which we may not be able to disclose. SSL protects our buyers' transactions and provides visitors with proof of our digital identity. With SSL, your online transactions are secure, confidential and integral and the risks associated with trading over the internet are removed. SSL is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remains private and integral.

Is my privacy assured?

Yes – we take your privacy very seriously and will only use any information you supply to us lawfully and for the purposes of your transaction with us, in accordance with the Data Protection Act 1998. Your details will never be sold or supplied by us to any other companies.

Vendors

I am a new vendor where can I submit my product information?Submit your product submission to Info@Shopsk.com and provide the product name in the subject line.

 Forgot my password, how do I retrieve

After clicking “sign in”, click on the “Forgot your password” link. An automatic email will be sent to you with a link to reset your password. If you still have problems logging in, contact us at info@shopsk.com

Someone purchsed a

Product name

info info